Privacy Policy

This policy describes how your personal information is collected, used and shared when you visit or purchase an item from www.cherishedpieces.co.uk.

To ensure that all customer information remains secure customer information is only used when you have opted for newsletter updates and/ or customers have accepted the use of cookies.  For no reason do we store credit card details nor do we share financial details with any third parties.

Information we collect 

When you visit our website we automatically collect certain information about your device including your web browser, IP address, time zone and some of the cookies installed on your device. This information is collated to measure the number of times the site has been visited/ time spent on the website, pages viewed etc, allowing us to monitor usage and provide us with information to improve our services. Any personally identifiable information that has been voluntarily provided by a visitor will only be known to us from online interactive activities.

We collect ‘Device information’ using the following:

– Cookies: These are data files, placed on your device that include an anonymous unique identifier. For more information regarding cookies please visit: http://www.allaboutcookies.org

– Log files: Log files track any actions occurring on the site and collect data information such as your IP address, browser type, internet service provider, referring/ exit pages and date/ time stamps.

– Web Beacons: tags and pixels are electronic files used to record information about how you browse the site.

When you attempt to make/ make a purchase using the site we collect certain information about you including your name, billing address, shipping address, payment information (order information).

External services such as social media platforms may collect your information, following your acceptance of their terms and conditions. Provided you have accepted the use of cookies, external social media platforms will inform us of information that we may use to update you on products of which you may have an interest.

Please do not hesitate to contact us if you require support with this information.

How we Use Your Information

Personal information provided may be used for the following means:

  1. To fulfil order information (process payments, arrange for shipping, provide order confirmations and invoices)
  2. To respond to queries from visitors;
  3. To protect the security of our products and website;
  4. To fulfil obligations such as posting/ prize giving;
  5. To monitor activity on our site and make improvements;
  6. To promote and market our services.

Sharing your Personal Information:

We may share your personal information with third parties to help us use your personal information as described above. We any also share your personal information to provide you with targeted advertisements or marketing information that may be of interest to you. For more information please visit: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by emailing us at: heretohelp@cherishedpieces.co.uk

Disclosing Your Information

All personally identifiable information that may be collected in connection with visitors to this Site is retained by Cherished Pieces Ltd. Cherished Pieces Ltd will not sell, transfer or otherwise disclose this personally identifiable information outside this company, except where disclosure is required by law.

Your Rights

If you are a European Resident you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated or deleted. If you would like to exercise this right please contact us through the Contact Us form.

Data Retention

When you place an order through the site we will maintain your information for our records unless you ask us to delete this information.

Security

To prevent unauthorised access to or disclosure of your information we have several security processes in place including physical, electronic and managerial procedures to safeguard and secure all information we collect online.

Contact Us

For more information regarding our Privacy Practices, or if you would like to make a complaint, please contact us by e-mail at heretohelp@cherishedpieces.co.uk or via postal means using the business address details below:

Cherished Pieces
27 Isherwood Drive,
Marple,
Stockport
SK6 6JD

Good Brand Award 2020